Carlo and I are back in Canada now and wanted to take this opportunity to Thank you so very much for everything.....we had a wonderful time and Carlo enjoyed the wineries immensely......we will pass your name to our friends here in Canada and hopefully they will call you.........I will also update comments on your website as soon as I have a free moment.....>The service you provided was excellent and we may come back another time to do another tour.
Thank you again very much.
Carlo and Maria Segreti
June 2012- Rioja Private Tour
We had a wonderful time in Spain and the tour with you was an excellent experience. Your attention to detail is wonderful and your ability to match people to a relevant and meaningful situation made it very worth while.
I hope you have a busy and successful season.
All the best,
(Marzo 2012) La Rioja
More happy clients â€“ here is some feedback that I will be posting to my website. Hope to send many more clients your way. Thanks for your hard work.
Jo Ann (FROM ACTIVE GOURMET HOLIDAYS)
Weâ€™re back to the daily grind after a wonderful vaca in Spain, and thought I would share some comments.
Ramon was a lot of fun, and we were blessed with equally pleasant travelling companions. The hotels were all very good, once we learned the lighting system! Concierges were all very helpful. Food was first rate and plentiful in all.
All your paperwork was perfectly set up for usâ€”not one issue. An excellent trip overall, and have many memories that weâ€™ll keep for a lifetime.
Thanks for all your work on our part, and please pass on our compliments to Ramon.
Bev and John Carnahan (16-21 sept 2011)
I want to thank you for a perfect trip in Catalonia. I was amazed at how wondereful everything was- all the guides were perfect and totally prompt.
All the restaurants you chose were incredible- not just great food and service, but all the staff were so nice to us, and acted as if we were honored guests. The same was true at the wineries- they had such wonderful set-ups for us- great wine, sometimes food, attractive tables- and again, we felt like honored guests. Everything was first class, and better than I could have expected. You truly are an expert at what you do. All 15 people in the group were happy and impressed- I could not have asked for anything better.
I would love it if you would keep me in mind if you ever need a contact in the states for travel insurance, coordination, or accompanying any of your groups. I would be honoreed to do more work with you at any time.
I just wanted to say a BIG thank you for organising my parent's wine tour - they had an absolutely fabulous time and were so over-excited when I got home from Ibiza, that it was hard for them to contain themselves!!!!
Thanks so much for making it wonderful for them!!! I will definitely recommend your tours to anyone else looking for something similar in Spain.
Many Thanks again
We just enjoyed a terrific Rioja trip with Ramon and Unique Traveler. Our small group of wine lovers was looking for a customized trip, with real access to top wineries, coupled with some gourmet mealsâ€¦and Ramon truly delivered! We visited several of the highest-end wineries, spending literally hours with some of the regionâ€™s most famous wine makers, who seemed thrilled to spend time with us, and share their best wines with us in tastings. Additionally, on each day of the tour, we had lunch at one of the regionâ€™s best restaurants, each of which was better than the one the day before! The hotel at Marques de Riscal was terrific. Perhaps the highlight of the trip was the tapas crawl in Logrono, led by Ramon himself! I would absolutely recommend Ramon to anyone â€“ we were literally thrilled with the trip.
We returned from Spain yesterday and it is hard to step back into the reality of everyday life. I know Cindy wrote to you about how much we appreciated everything you did for us, and I'm sure she will once again now we have all returned home, but I wanted to take a minute and add a few more notes of thanks, too.
I wish you had been able to hear the number of times we said 'thank you Ramon' as we journied through the itenerary you had planned for us. We had so many 'surprises' as to how convenient you had made things.... each hotel was within walking distance to places we needed to go, and everything we needed was taken into consideration. That made our trip so much easier and more enjoyable. One of the best surprises was when we reached Madrid with the 'rush hour' traffic.
We thought we needed to drop the car off at the airport... when we looked at the voucher and it showed the drop-off location right by the hotel we all cheered with joy that we could so easily manage the car drop-off and check-in to our hotel together. That was pretty much the feeling from beginning in Barcelona where we were so close to the bus stops and market, to the end of our trip when we were close to the airport with shuttle service provided. Each hotel readily welcomed us, the wine tour with Alberto was perfect, and we also enjoyed the tours you had planned from Barcelona and Madrid. You couldn't have planned it better! Cindy and I mentioned often that we wished we had a Ramon for every trip we took.
Thank you again for making this trip so enjoyable for us. You removed the stress from our travels:)
Del and Cathy Brown
You are a very gracious host and was I glad to get to meet you. I too enjoyed your company - you make me smile. I'll have to say I missed your daily updates on the US economy the rest of my trip. As I'm sure you're well aware - it's gotten worse.
I really enjoyed the wine tour - and will recommend it to others. You have done an excellent job in picking out diverse wineries, that made the tour interesting. I also liked that the group ended up being smaller â€“ it made it easier to get to know the others. I really liked the Hotel in Haro - very charming and comfortable. As for the food - it was amazing! I can't comment enough on how excellent the food was. I really enjoyed the tapas tours in Logrono even in the crowded streets of the festival - we would not have been able to do that without you. I liked getting to experience new food - octopus, pork foie - both which were excellent. Alberto also is great tour guide! He is very knowledgeable about wine and history of Spain and Rioja.
I am looking forward to drinking the wine that you gave us. I will think about the trip and you when I drink it.
Thanks for the offer on the advice for Spain - I will take you up on that as I do plan to return someday.
Also I am planning a trip to London and Ireland next spring/summer, so I may ask you questions about London if you don't mind. If you ever need info regarding the U.S. - I will try my best to reciprocate.
Thanks for the info about the culinary and wine tour - I will definitely pass it on.
Firstly I would like to thank you sincerely for all your help in organizing our trip to Spain. I donâ€™t know what I would have done without your help.
I wish we had more time in London â€“ we are only transiting this time â€“ otherwise we would like to have met you & thanked you in person. If you are going to be in Spain in September maybe we can meet there !
Whilst we are away â€“ we leave Australia on 31.8.07 ( we are going via Beijing) â€“ we can be contacted on my mobile
Thank you once again,
We had a great time and loved Spain. People were very friendly. The hotel in Granada was super location with great assistance. Saw so much history, hiked to St. Michael Church and toured caves in Sacremente. The Alhambra was amazing. The tour guide was extremely knowledgeable and to be honest probably too advanced for our intellect which was maybe why he was so expensive. (a farmer and a banker) He would be great for professors and educators.
You were hesitant about him due to expense which I don't discredit you. We made the choice and we did learn. Good experience.
Hotel was good in Seville. Great location! Again, they spoke English which helped us. Loved tapas and the heart of Spain with such old history. You were so kind to check on us with phone calls, etc. I actually felt confident when flying there because of your assistance. Thank you for everything.
You have been great! You are good at your job! Leslie
It was a fantastic trip.Brenda and I had a wonderful time and appreciated the careful planning which ensured we enjoyed the wine,food and architecture.A memorable weekend ...and our thanks for your help with the wheelchair!
With our best wishes
Ernie and Brenda
Thank you, Ramond, for the excellent organisation of the Rioja winery tour. The guides you found for us were good-humoured, charming and professional.
I wish you all the best with your future projects.
The pleasure was ours.....!
The Gods have certainly gifted La Rioja with perfection in all things - the sun, the gloriously fire-coloured vines covering such a dramatic landscape, the amazing buildings so fearlessly set into the very best that nature can offer, the gorgeous wines we tasted which were so plentifully offered and the wonderful food .... and here I am running out of superlatives to describe what was for us one of the most pleasurable trips we have ever taken.
Our thanks to you for the excellent organisation and I have already been recommending you to friends and colleagues who were interested in hearing about the trip.
We enjoyed the trip very much - the choice of wineries to visit couldn't have been better. Fortunately the weather was favourable and Alan has some very good photographs. I am sorry that because of my bad cold and the late lunch for Alan on the one day - we had to finish our visit early - thank you for arranging the taxi. I hope too that you haven't caught my cold - goodness knows where I got it from! I am now back at work still feeling pretty ill, but I have some lovely memories of the holiday - thank you for arranging it with David.
I think we went at the best time of the year to see the beautiful colours of the region - certainly a lovely part of Spain to visit. I especially enjoyed the lunch on the Saturday in the traditional winery - set against the backdrop of the mountains. Many thanks, Christine
It was a fascinating and relaxing trip, with plenty of time to get to know the group - well done and thank you.
Hello Ramon and team at the unique traveller Pam and I had a marvellous trip to Rioja with you which managed to pack a great deal into a short space of time whilst still feeling leisurely.
Alberto's explanations were excellent and Antonio was discreetly in support whenever required. You were quite right to insist on Maria leading us at the first winery: her vigour and enthusiasm got all the winery visits off on the right foot and was a pleasure.
Yesterday I met the well known Edinburgh modern architect Richard Murphy at the Soane Museum. He was insistent that Spain sets a very high standard in modern architecture and now has a marvellous portfolio to show off. I hope that you will be able to offer more excellent tours on these lines to the architects and to everyone in due course.
Thanks again for a marvellous tour and we hope to travel again with you soon.
Philip and Pam
First of all my sincere apologies for the tardy reply, life has been non stop since we returned from our wonderful excursion to wineries of Rioja. Ros and I thoroughly enjoyed the experience, the wonderfully creative architecture and the passion of the winemakers for their art and of course the end product.
We certainly also appreciated the wonderful guidance of Alberto and Antonio who brought significant knowledge to the tour and enhanced the whole wonderful experience. The exuberance of the great-grand daughter of the founder of Tondonia certainly proved that genealogy is not a myth, she shared his passion and his vision for the family tradition and the determination to maintain the exceptional standards of the Tondonia wines.
The beauty of the Marques de Riscal Winery and the sensational hotel design will live in our memories for ever, not to mention a most agreeable luncheon and superb wines from the Bodega. The fantastic roof line of the Calatrava Ysios Winery, so effectively reflecting the Cantabrian Mountains in the backdrop and the quality of the structure and the processes within in such an efficient and yet striking setting, were fantastic.
To be followed by another wonderful lunch at the Chateau styled Remelluri Estate and the wonderful talk from Alberto about his passion for Rioja region, the people and of course the wines! I am not sure we were ready for the striking winery at Vina Real, the Engineering was stimulating and yet so effective for the modernity of the winery and its processes. As you know I am very fond of the Vina Real and its sister wine Contino, so the visit was all the more special for me.
All in all, the whole event was extremely professional and our congratulation to all three of you, but especially you RamÃ³n as you went totally out of your way to make each and every one of us feel as though it was our personal tour. Also for your personal care, attention and assistance to Ernie Watkinson, when BA managed to lose his wheelchair. I have recommended you to colleague from Lantra, who I sure will be getting in touch shortly. Once again our congratulations and sincerest thanks for an absolutely super trip, which will remain with us for ever.
Regards to all of you,
Peter & Rosalind Rogerson.
We had a very good time, wine tour was the best part of the trip. Excellent guide and great tours of wineries, very good food for the breakfasts and lunches that were included.
What an experience, not one other American the whole time and no English speaking people except the guide. Were on our own in the evenings and we did fine. Lots of tapas and walking around these ancient medieval towns. Fascinating. Very friendly people and even though no English very helpful when we needed assistance. My high school Spanish came in handy.
All Euros everywhere, no point in taking any American money except to exchange no one took it even in big cities or at airports. ATM's everywhere and easy to use. Hotels did not do money exchanges there not big enough I guess, banks or ATM's only way.
Even though told of pick pockets and thieves never had a problem and feltvery safe physically everywhere we were any time of day or night.
I would have even felt safe on my own as a single woman.
Tours on the cruise were great ie Rome, Florence etc and ship very pretty and nice but food was very mediocre (Royal Carribean). Was like eating at Holiday Inn, very standard fare and American food, steak every night on menu but no special sauces and very bland presentation, no special appetizers or desserts. Would not go Royal Carribean again due to that. Also shows were not as good as other cruises we have been on just a few acrobats and not much else.
Barcelona mostly just a big city but hotel you found was very good and very centrally located. Good service and good beds but what they call a restaurant is a bar with a few sandwiches and not much else, no one really ate there.
So all in all a very interesting and exciting trip and we saw a whole different way of life which was good.
Thanks for all of your assistance and we will be in touch again.
This one is a couple from Oregon doing a 30 day trip to Europe including our 4 day Gourmet Wine Tour
My husband and his friend had the most amazing time and have not stopped talking about it!!!
So thank you so much.
They are going to contact you directly with feedback.
Thank you for arranging such a fantastic trip.
The hotel was perfect and in a great location and the guide at Tordonia was fantastic as was the meal and wine at Remelluri. The meal at Laguardia was superb and the staff looked after us very well. The highlight for us though was the extremely professional, pleasant and interesting guide you hired. We are indeed Unique travellers and he handled us competently with a wonderful grasp of the British sense of humour! My friend constantly made no sense at all and he ignored his ramblings beautifully. I would certainly recommend him to your British clients.
Please pass on our gratitude and regards to his family who sound very nice.
Thanks very much, it was a very nice place and we had a good time.
Location is perfect, service fantastic and food simple but sufficient. Staff was very nice and helpful..........that was the best added value of the place.
Thank you very much for arranging this and we know where to find you next time.
All the best,
Wouter H.L. Han
Just wanted to drop you a note to let you know that I thoroughly enjoyed the trip to Rioja. I also wanted to tell you how much our overall enjoyment was due to the knowledge and enthusiasm of our tour guide, Alberto . The interesting choice of vineyards and restaurants really gave us a broad taste of the region, but without Alberto I don't think it would have been as enjoyable.
Rioja, May 7 - 10, 2008
Thanks! We had a great time in spite of the weather. Thanks for everything.
We will recommend your company to our friends and colleagues for sure.
Just to let you know that we all enjoyed the Tour very very much and thought your arrangements were excellent; the choice of hotels and their situations, the choice of bodegas and their variety, the meals, the transport, all were really good, and Alberto was the icing on the cake! So many many thanks to you for all your efficiency and the thoughtfulness of your preparations.
We would have no hesitation in recommending you to other friends, and when we can afford it may well come again with you ourselves.
Jenny and Tony
We really enjoyed the wine tour of Rioja. The hotels, the food, and especially our guide, Alberto, were fantastic!
One of my favourite things was the interesting contrasts of style, size, and philosophies that the selected wineries illustrated. I also was relieved that it was a very non-snobby approach to appreciating wine. I hate the pretentious way some people talk about wine.
We had dinner the first night at the restaurant (Las Duellas) at our hotel. My mother and I were both shocked at the quality of the seafood at this restaurant--as good or better than any I have had in Los Angeles, or even on Kauai, which certainly has some of the best fish in the world.
So I am extremely satisfied with the tour, and will definitely be recommending you to my friends.
Thanks so much,
I've been meaning to write to you but I've been very busy since I got back. First of all, thank you very much for organising such a nice trip, we both very much enjoyed it. I thought you might like some general feedback on the tour. First up, Alberto was great- a real gentleman, who clearly knew what he was talking about and was not imposing at all. In fact, we got on so well, we thought about inviting him to stick around for an extra evening for a few drinks! The accommodation was absolutely first-class- the hotel in Haro was one of the nicest I've ever stayed in and the Marques hotel in Logrono was also excellent, the people were very friendly and helpful, we actually ended up staying an extra night there.
Overall, the wine tours were very good and quite interesting, even for my girlfriend Laura who would not have quite the same passion for wine as I do! The Rioja was obviously great, but of course I knew that already!
But I think it was the food which impressed me the most- I had expected a high standard but was still very pleasantly surprised! I had some of the best steaks I ever had there, also the regional delicacies such as Burgos black pudding were fantastic! Both lunches were excellent, in particular the one on the second day in the little village whose name I've forgotten at the moment.. The scenery was beautiful- Alberto told us that the wettest May in 60 years had contributed to making the region greener than usual for this time of year which was also nice!
Anyway, well done once again on the organisation- I thought the whole thing was very well thought-out and pre-planned. The bottles of wine waiting for us at the hotel was a very classy touch! I would have no trouble recommending your tour to other people, in fact, I already have done. Despite some trouble with Ryanair luggage policies, I managed to smuggle several bottles of Reserva back into the country, which I plan to enjoy over the next few months! Many thanks again, I'm sure I will be in touch in the future about another trip at some stage!
Take care and best wishes
I have just had an email from clients who said they had the most amazing time ever. Thank you so much for organising a wonderful and exclusive tour for them.
|UK/Europe, USA/Canada Wholesale Team Leader | House of Travel Ltd
Thanks Ramon, and also for the list of distributors.
I really enjoyed the tour - best things for me were: the range of wineries you'd chosen; learning so much about different methods of wine production; getting to taste a range of excellent wine; Alberto (he was really knowledgeable and down to earth); fantastic food; exactly right mix of organised time and free time; having your expert guidance to the tapas bars in LogroÃ±o;
I've recommended the tour already to a few friends who I think would enjoy it.
All the best
Thanks very much, we really enjoyed the trip too. I did get to the football so thanks too for your help with that.
A few comments
- we liked the group makeup of 9 guests and 2 guides
- great itinerary with a good mix of old and new wineries
- enjoyed lunch at Remelluri
- enjoyed the mix of singles and couples
- we have recommended you to others
Adrian & Gill
Thank you for your email. Both Hans and I enjoyed the trip a lot. We will definitely recommend it to our friends. I copied Hans in this email. He will give you more feedback.
Hope you are well. Sorry it has taken us so long to reply but work has been manic since we have been back!
Thank you so much for such a lovely break, we were so relaxed and full of Rioja and good food when we left that it felt like we had been away for a couple of weeks! The itinerary was perfect from our point of view, it was good to see the different types of wineries and learn so much from yourself and Alberto. We really enjoyed the Rioja Festival too, which we would not have been able to enjoy as much without you!
We have loads of good photos, which I will email to you as soon as I get a chance.
Thanks again for all of your help in organising the tour and for the offer of free advice on Spain, (I am sure we will be taking you up on the offer soon). Also, thanks for our massive bottle of wine â€“ we have already finished one!
Take care and speak to you soon.
Sat & Clint
You have gone above & beyond and I can't begin to thank you for doing all of this for a complete stranger. I have no doubt that your tour will be fabulous and whether you like it or not (ha ha) we will be back for another.
I look forward to hearing from you.
Again thanks so much from the bottom of my heart. You are truly a class act & I am very impressed.
Would like to thank you on behalf of the people that stayed last week in the Can Bonastre. They were so happy with everything, everyone was so kind, the food and the location were excellent â€“ it was perfect.
They are telling everyone how good it was.
Be in touch soon no doubt.
With kind regards,
Hi Alberto and Ramon ~
We just had to write a quick email to both of you to say THANK YOU for everything!
Alberto... the wine tours, lunch, and the time spent with you was truly a highlight! You were the perfect person to share the day's adventure with! And thank you so much Ramon for all the arrangements and suggestions you've made for us... everything has been perfect so far!
We're looking forward to our tour to Toledo tomorrow and enjoying the rest of your beautiful country!
Scott and Cindy
I know Cathy wrote on behalf of us both letting you know what a wonderful trip we had and how much we said "thank you Ramon" almost everyday! She really said it well... but I just wanted to say again how much we all appreciated your efforts to make the arrangements to show us your beautiful country. Scott and I have worked with a couple other travel agents over the years, but you provided more service for us than we've ever experienced, somehow knowing just what we'd appreciate most! We loved all of the country and the whole itinerary, but the time in Haro with Alberto was a definite highlight... thank you (and Alberto) again for that experience.
We will keep the memories of Spain with us forever.
We hope to return to Spain again and will definitely contact you and tell anyone we know planning to visit there to contact you as well. We don't get to travel frequently, but when we do plan our next trip I'll be certain to contact you.
I thought that your hotel recommendations were excellent for Granada and Madrid and Haro. I think the car choices were perfect, the organization and recommendations for places to go were also excellent.
The guide in Haro was wonderful, knowledgeable and endearing. We had a lovely time and great conversation. He was smart, funny and really good.
I think your locations were spot on and we had a really great time.
Just a quick note to express my appreciation to you for helping to organize the lovely break we had in Malaga and Granada. They are both great cities that we would love to return to at some point.
The hotels and the restuarant you selected were excellent and the guide in Granada on Saturday night was 1st class.
Thank you once again.
Many thanks for organising such a great trip for us recently. We thoroughly enjoyed the whole experience to a part of Spain we hadn't been to before, Rioja. Having yourself and Alberto in charge was wonderful, with your first hand insight into the culture and knowledge of wine. The tapas evening was one to remember.
Thank you for your kind comments about the group as a whole - I think it jelled really well and also thanks for accommodating our driving needs.
We are now back in the UK having spent a wonderful time in San Sebastian
With best wishes.
Mary and Paul
I wanted to thank you for doing such a fine job selecting wineries for our trip. They were all great, and we got to view a wide variety of wine making processes. Our limited Spanish speaking ability was not a problem anywhere; you did a good job of getting us English speaking guides.
I think that our biggest problem was wine burn-out. We could not maintain the aggressive pace that we asked you for, and you provided. Next time we will pace ourselves a little better and not drink three bottles of wine at each stop.
I hope that you did not get too many calls from the wineries, seems like we were late to a few, and did cancel a few at the end of the tour.
We will tell anyone who is interested in wine tour to contact you and check your site.
I have just had an e-mail from Lyle Lawson in Ronda. They are absolutely delighted with the room in the Parador and have best seats for the bullfight on Fri/Sat/Sun. Thank you from them and thank you from me for making this possible. Please let me know when you are back in England and I will buy you lunch at least.
Shellseekers - Holiday Makers
tel: +44 (0) 1256 882634
mob: +44 (0) 7774 118536
fax: +44 (0) 1256 880930
Dear Ramon - Many thanks for your help! We had a great stay. We loved the location of the hotel in Bilbao and it was perfectly comforatable. Loved the museum across the street and great tapas so close. Fuenterabbia is wonderful!!! Really, really loved the town and again we stayed at the best place. MANY THANKS FOR YOUR HELP!
Four Seasons Resorts, Indian Ocean
Maldives, Mauritius, and Seychelles
2 Ranelagh Gardens
London, SW6 3PA
Thank you for a lovely time in Rioja! We really enjoyed our tour. Also, thanks for bringing the wine box to our hotel.
I hope to arrange a tour with a group next fall. I will be in touch and tell my travel agent about you.
We were all very pleased with the outcome of our wine tour. I honestly can't think of anything you could do different. It was an excellent adventure. Keep up the great work.
We had an absolutely fantastic time and very much appreciated your humour and knowledge.
Please also pass on our thanks to Alberto as he was great too. Luckily the wine that we bought survived the plane journey home and we sampled some of the oil we bought yesterday. I also bought chorizo and green olives at Bilbao airport!!
Hear from you soon.
I thought the itinerary and service and your company was great. I would recommend you. If we were travelling on a more generous budget and not worried about friends budgets as well, I would have like to stay at some of the historic or luxury hotels
I'll keep you in mind for the future!
We had a great time a thoroughly enjoyed our tours, schedule and our guide, Gamal. He has a great personality, very easy to talk with, was very punctual and knowledgeable about our tours and many other topics we asked him about. My luggage was lost for a few days, and I would like to comment that Gamal was extremely helpful in assisting me to track my bag and help me buy any necessities I required, or souvenirs that I wanted.
Our few days in Grenada was wonderful and we absolutely loved the hotel/ winery (Senorio de Nevada).
I would definitely recommend your company and use it for my future travels
Hi Jo-Ann (Gourmet Active Holidays)
We had a fantastic time! Ramon was truly an excellent guide - he truly maximized our time there. The winery visits were diverse and very well done. The cooking class in Bilbao was also a lot of fun. Lots of memories on this trip. I was having some camera issues, so I will make sure you get the best picks from the other folks on the trip.
Our group experienced all the best that the region has to offer thanks to our guides (Ramon and Alberto) We are absolutely delighted with the diverse winery selections, the exceptional food and the beautiful scenery.
I would absolutely recommend this tour.